Work Well Under Pressure Decision Making Works Well With Others
Time Management Self-Motivated Conflict Resolution
Leadership Creativity Adaptability
Compassionate Computer Skills
Transportation Business – Owner
July 2019- Present
We also deliver small packages by contracts
Target, Winter Garden, FL – Sales Associate
AUGUST 2018 – 2019
Assisting guests with questions and sharing brand knowledge.
Returning items to the salesfloor and re-stocking displays.
Assisting guests on the phone with items in-store and online.
Operating the register when needed.
Working with fellow team members to create an inviting environment.
Sea World Call Center, Orlando, FL- Call Center Agent
FEBRUARY 2017 – AUGUST 2018
Taking inbound calls from customers for all parks across the US.
Making reservations of all kinds for guests visiting the parks.
Fixing billing issues and processing payments via telephone.
Providing guests with various options for adding to their experience.
Matrix Medical Network,Orlando, FL –
JUNE 2017 – NOVEMBER 2017
Scheduling home visits for elderly patients with a Nurse Practitioner.
Creating daily logs of all appointments.
Answering questions regarding appointments and insurance.
Maintain patient records and recommend services based on client needs.
Holyoke Community College, Holyoke, MA – Associates Degree
Ludlow High School, Ludlow, MA – Diploma
Associates Degree in Hotel and Hopitality Management, Culinary Certificate, Travel Agent Certificate, and HHA Certificate. Microsoft Certificate, and Powerpoint Certificate.